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Core Business Portal Workflow

The Business Portal is for business users to manage company funds, budgets, virtual cards, and transactions. For first-time use, we recommend completing the core steps in the following order.

Complete KYB Verification​

Enter the company information, upload the required verification materials, and submit the application for review as instructed on the page. After approval, use the account, funding, and card features that have been enabled for the business.

Top Up the Primary Account​

Review the Primary Account details and complete the Top Up using a supported funding method. After the Top Up, confirm that the funds have arrived and check the current Available Balance.

Create a Sub Account​

Create Sub Accounts by department, project, or business purpose so that funds and spending can be managed separately for different use cases.

Transfer Funds​

Transfer funds from the Primary Account to the relevant Sub Account to prepare for creating budgets and using cards. When funds need to be reallocated, transfer funds between accounts according to permissions and the Available Balance.

Create a Budget​

Create a Budget under a Sub Account and set the Budget Limit to control spending by associated cards. When business needs change, adjust the Budget Limit within the range shown on the page.

Create a New Card​

Create a virtual card under a Budget. Select a Shared Limit Card or Dedicated Limit Card based on the payment need, and configure the relevant spending controls.

Spend with the Card​

Use the virtual card to make a payment. Before paying, confirm that the card is active and that the associated Budget or card has sufficient Available to Spend.

Review Transaction Details​

After a purchase, review the transaction amount, status, and associated card. When a payment fails or there is a refund or amount discrepancy, start the investigation from the relevant transaction details.